Contact us
Got questions or want to say hi? Here’s how you can reach us:
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Chat with us!
Got a quick question or want to say hi?
We’re here to help you live! No bots, just real people.
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Send us an email
Prefer writing it down? Drop us a line anytime at hello@artshaze.com. We usually reply within 24 hours.
FAQ (Frequently Asked Questions)
How long does shipping take?
We usually ship your order within 1–3 business days. Delivery times depend on your location but typically take 5–10 business days. You’ll receive a tracking number as soon as your package is on its way!
Can I request a custom print or personalized design?
We love creativity! While our current collections are ready-made, feel free to reach out via email if you have a special idea. We’ll let you know if a custom order is possible.
What is your return and refund policy?
Because we print on demand, we can only accept returns if the product arrives damaged or faulty. Please contact us within 14 days of receiving your order with photos, and we’ll arrange a replacement or refund.
How do I care for my print to keep it looking vibrant?
To keep your artwork looking fresh, avoid direct sunlight and humid areas. Dust gently with a soft, dry cloth. No cleaning sprays or water needed!
Chat with us!
Got a question about your order, can't choose between two prints, or just feel like saying hi? We’re here for you, right in the chat!
We’re usually online Monday to Friday from 10AM to 5PM (CET). No bots, just real humans ready to help you out. If we’re offline, you can still drop us a message, we’ll get back to you as soon as possible.
Send us an email
Need a bit more space to share your thoughts or ask a question? Email is always a good idea. Whether it’s about your delivery, a specific product, or a custom idea. Reach out via hello@artshaze.com.
We usually respond within 24 hours (Mon–Fri). Feel free to include images or order info if needed. We’ll make sure to assist you as best we can.
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Company Details
ArtsHaze
- Hasebroekstraat 12, 7552VX (Hengelo)
- KVK: 98070533
- BTW: NL005318150B15